In-person customer onboarding is painful, inconvenient, and one of the worst ways to make a first impression. But thanks to next-generation biometrics and biometric liveness technology, digital onboarding isn’t just more frictionless—it’s more secure, too. Learn the 7 Ways Next-Gen Digital Onboarding Enhances Customer Acquisition in our free guide.
In the white paper “The Digital Identity Problem – Solving the Issue of Trust," Goode Intelligence investigates the questions of how we effectively and securely identify people online to enable them to perform digital tasks in a safe and secure manner. The report features select case studies, including the New Zealand Department of International Affairs’ RealMe app powered by Daon, and insight from our own Clive Bourke, President EMEA & APAC.
Are you ready for September, 2019? That's Europe’s deadline for having Strong Customer Authentication in place for every customer and every transaction. But no need to worry. Just learn the 5 Simple Rules for Success in our free guide.
The Business Case for Biometric Authentication is a white paper from research and consulting company Goode Intelligence (GI) that sets out the qualitative and quantitative basis for the return on investment from the use of biometric authentication in new customer registration and ongoing customer authentication across a number of business channels, commercial units and usage scenarios. The study has been commissioned by Daon and includes input from Daon customers, including global financial services organizations.
The updated Payment Services Directive (PSD2) is going to change the banking and payments landscape in Europe. It will require organizations such as personal, business and corporate banks, card issuers, eMoney providers and others to implement APIs, which will open up the payments market for providers of all kinds. Learn more about the role biometrics will play and how Daon’s IdentityX satisfies PSD2 Strong Customer Authentication requirements yet does not compromise customer convenience.
USAA is a pioneer in the deployment of multimodal biometric authentication for digital banking. With Daon's IdentityX platform, USAA provides customers with increased security, convenience, and choice of biometric for its "Quick Logon" feature within USAA's mobile application.
New Zealand Department of Internal Affairs’ (DIA) highly innovative digital onboarding mobile app RealMe Now using Daon’s IdentityX platform, enables a citizen to simply and securely accomplish identity verification “from the couch,” essentially anywhere and at any time.
An international banking group had a vision to give bank customers a secure, convenient way to verify their identity while also meeting robust compliance requirements. Daon’s IdentityX platform will deliver a new identity management system that spans all banking brands in the corporate group, letting customers securely access bank services with device, PIN, face, voice and on-device authenticators.
A digital banking innovator chose Daon as its partner and vendor to build, customize and refine its app in the native language of the bank’s customer base. Daon ultimately provided a seamless migration of all its customers to a new voice technology and enabled the bank to achieve its goal of being the first to successfully introduce a 100% digital banking brand to its market.
The speed of global communications and proliferation of the smartphone have shifted the world toward a digital lifestyle. Enterprises and financial institutions must be nimble in their approach to authentication - making it easier for their customers to do business with them while maintaining the most stringent levels of security.
The account opening process is the most pivotal engagement in a customer’s journey. Companies have been signing up users for years but in the digital world, there are some key challenges including abandonment, compliance and fraud. A fully digital customer onboarding experience is quickly becoming essential for organizations today and it is important to choose the right partner and the right set of tools to help implement this.
