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See why many of the world’s strongest brands chose Daon to help them build lasting trust with their customers.

Man exploring Identity Continuity solution

Customer Identity and Access Management (CIAM) Platforms

Futureproof and optimize any customer’s digital identity journey, from verification, to authentication, to account recovery, and back again.

Experience the Benefits of Identity Continuity

Daon's powerful platforms are designed to meet your needs and the needs of your customers.

  • Create a single, secure, and central identity for all customer journeys
  • Enjoy less friction with seamless integration between identity verification, authentication, and recovery
  • Mitigate identity fraud
  • Maintain full regulatory compliance

Advanced, low-friction security is a key component of Customer Identity and Access Management (CIAM), and it all starts with identity verification and authentication. At Daon, we’ve spent over 20 years developing our platforms to create the most seamless and secure solutions for your customer’s identity lifecycle – solutions that don’t require you to implement clunky, siloed processes that are separate from each other and from how you manage your customers’ identity journey. We call this all-encompassing services delivery approach Identity Continuity, and it is the foundation of our hosted and SaaS solutions, both of which support our full suite of identity verification and authentication products across all channels.

When selecting the components to secure your organization’s CIAM solution, you need products that are designed for easy integration, customizable to your processes, and scalable to grow with you, all while allowing you to maintain full regulatory compliance. Daon doesn’t believe in one-size-fits-all. We created our platforms to be configurable to meet the needs of you and your customers on a global level and then built them to be flexible so they can fulfill your requirements now and in the future.

Daon offers two platforms to fit your business requirements:

Our 5th generation platform is designed to run on-premise or hosted in your cloud to meet internal requirements or external regulations.

Our SaaS-based platform gives you the speed, flexibility, and low overhead of managed hosting along with no-code, drag-and-drop orchestration.

Frequently Asked Questions

Are your platforms full CIAM solutions?
No. Our IdentityX and TrustX platforms provide the key components, identity verification and authentication, of a full CIAM strategy. They are designed to easily integrate into third-party platforms that manage customer data and other elements of CIAM.

Why is CIAM (Customer Identity and Access Management) important for a business?
CIAM is a foundational component of every organization’s cybersecurity program. Having a strong CIAM system ensures that only the right people get the right access to the right resources at the right times.

Why is authentication a growing concern related to CIAM strategy?
Fraudsters are growing in both number and sophistication by increasingly leveraging the use of AI and other cutting-edge tech to exploit any online systems, which are typically managed by CIAM systems. Implementing biometrics-based MFA technology provides the highest level of authentication security to keep fraudsters out and customers/employees secure.       

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