Bank launches mobile biometric authentication using Daon's IdentityX® Platform

Daon, a global leader in biometric identity technology, is pleased to announce that Akbank has deployed Daon’s IdentityX® facial recognition technology. One of the largest and most innovative banks in Turkey, Akbank is the first bank in Turkey to deploy facial recognition technology for mobile banking authentication.

Akbank has embraced the concept of authentication as a platform and is committed to expanding the role of biometrics throughout its customers’ journeys and touch points with Daon’s IdentityX at the heart of the omni-channel platform.

“Nearly 250,000 of Akbank’s mobile banking users opted-in to use the facial recognition technology almost immediately," said Tom Grissen, CEO, Daon. “This is one of the fastest-growing user adoptions we have seen globally. We attribute this to Akbank’s attention to first-class innovation, user experience and communication, combined with the appeal of IdentityX. Daon is privileged to be Akbank’s partner on this important digital journey.”

This year, Akbank was named “The Most Valuable Banking Brand in Turkey” in Brand Finance’s research for the seventh consecutive year. Last May, the bank launched a nationwide marketing campaign and user volumes prior were very healthy. Daon worked with NTT Data based in Turkey to bring the innovative solution to the bank.

“Akbank’s mission has always been to pioneer the banking of the future,” said Tolga Ulutas, Executive Vice President of Direct Banking, Akbank. “We strive for innovation-focused collaborations with leading technology companies like Daon, which give us the opportunity to deliver secure and convenient access, thus saving time for all of our mobile users. Daon’s IdentityX platform provided a solid foundation to help improve our customers’ mobile experiences and, ultimately, enhance our excellent customer service.”


about akbank

Akbank is one of the leading banks in Turkey with USD 81 bn consolidated assets. Incorporated as a privately-owned commercial bank in Adana in 1948, the bank is 48.9% owned by H.Ö. Sabancı Holding, affiliated institutions and individuals, with a free float of 51.1%.

With its dedication to innovation and technology, Akbank continues to provide unrivalled financial solutions to its customers leveraging its robust capital, diversified funding base, strong liquidity, best-in-class efficiency, ability to raise foreign financing on favorable terms and superior asset quality together with its non-banking subsidiaries Ak Asset Management, Ak Investment and Ak Lease.

Its strong presence in the country and extensive network of 800 branches enable the group to reach all segments of the population and act as a vital pillar of the economy.



Daon, www.daon.com, is an innovator in developing and deploying biometric authentication and identity assurance solutions worldwide. Daon has pioneered methods for securely and conveniently combining biometric and identity capabilities across multiple channels with large-scale deployments that span payments verification, digital banking, wealth, insurance, telcos, and securing borders and critical infrastructure. Daon's IdentityX® platform provides an inclusive, trusted digital security experience, enabling the creation, authentication and recovery of a user’s identity and allowing businesses to conduct transactions with any consumer through any medium with total confidence. Get to know us on Twitter, Facebook and LinkedIn.

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Dyanne Smith, Senior Manager, Marketing & Communications