Daon

In Episode 2 of Daon’s new Thought Leaders Corner, we speak with Rana Bhattacharya, CTO of Atom bank, the UK’s first app-only bank and the first to use face and voice biometrics. The bank has also been named the UK’s most trusted bank by Trustpilot.

Rana has experience in large scale systems development and delivery success for major players in the finance sector. He has been a member of the Executive Committee at Atom since April 2017, responsible for IT, Change and Programme Management. Before joining Atom, Rana held roles such as Chief Architect at Nationwide Building Society and Senior Manager for Architecture and Delivery at Accenture.

Rana has been recognized by Computing as one of the top 250 IT Leaders in 2019.

In this episode, Rana gives us a preview of Atom’s new banking platform, shares some lessons learned, and explains how his bank is supporting employees, customers, and community members during COVID-19.

Check out more from our podcast series and hear about the latest trends and hot topics in identity.

In this twelfth episode in the Daon Podcast Series, Jason Beloncik, Head of Solutions, Americas, deconstructs the current reality of customer experiences in the contact center and explains how, specifically, online-inspired technologies can dramatically improve those experiences, stop caller fraud, and save millions in the process.

To read our latest Contact Center guide, click here. 

Check out more from our podcast series and hear about the latest trends and hot topics in identity. 

We’re proud to launch Daon’s Thought Leader Corner, a new audio space where today’s top thinkers, leaders and experts share their independent perspective on the industry. Our guest today is Ashar Nazim, Group CEO of Aion Digital, one of the fastest growing fintech solution providers in the Gulf Cooperation Council (GCC) and partner of Daon.

Ashar is a fintech investor and board advisor. He is the lead-founder of the digital onboarding platform (Waqfe) that is deployed by banks in the GCC.

Formerly, Ashar was Partner and global head of Islamic banking practice at EY. He led the firm’s advisory practice to build-out 30 major Islamic financial institutions and national level programs across emerging markets.

Ashar also served as Senior Strategist at the Central Bank of Bahrain where he was responsible for the implementation of financial sector reforms. In 2017, Ashar left EY to focus on building fintech businesses for financial institutions. He is working alongside leading regional banks to invest in, and build and operate fintech solutions.

Ashar’s network and unique track record of strategy consulting, operational buildout and customer experience roles gives him a holistic understanding of digital influences driving change for the banking industry. He directed set up of a fintech consortium of banks in GCC, consulted boards of Islamic banks on digital transformation and worked alongside management teams on operationalising digital strategies.

In this first episode, Ashar touches on customer onboarding as the gateway for banks going digital and how Aion’s understanding of the local banking and regulatory landscape ultimately led to the game-changing creation of a unified single market of 34 million GCC nationals.

Check out more from our podcast series and hear about the latest trends and hot topics in identity.