VeriFLY
Reduce stress for your customers and your employees by simplifying the travel documentation process. Powered by our TrustX SaaS platform, the latest iteration of VeriFLY can deliver up to 45% faster queuing times, a 30% reduction in operating costs, and boasts an over 90% satisfaction rating from travelers who have used the technology. The original VeriFLY app had over 20 million happy customers. Now, VeriFLY lets you seamlessly integrate that customer experience into your app, website, and more.
Key Features and Benefits
Developed alongside travel operators in 2020, VeriFLY has processed documents for millions of travelers on land and sea around the globe.
Automatically determine pre-departure requirements for all points of entry, based on travel itineraries, ensuring travelers collect the correct documentation.
Quickly analyze each travel document to ensure that it is valid, complete, and unaltered, minimizing the risk of fines and potential for fraud.
Complete automated document reviews in seconds, while surpassing the reliability of human review and continually improving through machine learning.
Extract data from all documents using OCR and NFC to compare with booking data, as well as other third-party sources, to ensure alignment and consistency.
Simplify the travel experience for your customers by providing the answers they need prior to check-in, making the check-in process as quick and low effort as possible.
Ensure the rules and requirements provided to customers are current through integration of travel rules engine and primary data sources, including IATA and CIBT.
Provide all document verification services on mobile and web, as well as on-site kiosks, while allowing activities to be transferred between devices, pausing and continuing as needed.
Present a seamless experience for your customers via API activation of document validation services, fully branded to your business, within your existing travel applications.
Expand beyond traditional travel documentation to cover any other form of document, from health certifications to secondary proof-of-identity.
Check identity data and biometrics against watchlist data to flag high-risk and high-value travelers for customized action.
Add fully platform-native face biometric scanning and document matching to workflows to ensure traveler identity at check-in/boarding.
How it Works
Integrated into your travel app via API, VeriFLY takes the pre-check in stress out of international travel. When a customer books a trip, VeriFLY’s travel rules engine determines what documentation is required for each point-of-entry in their itinerary and provides the traveler with a list of necessary documents. It then collects and validates those documents so that all the customer needs to do upon arrival at the airport is check their bag and go to the gate.
Now that VeriFLY is built on the power of TrustX, the possibilities don’t stop with document verification. The powerful no-code orchestration in TrustX allows VeriFLY clients to capture and match face biometrics, consult watchlists, query third-party data sources, and more, creating tailored processes for check-in and onboarding that maximize efficiency and minimize frustration.
Frequently Asked Questions
Isn’t VeriFLY that COVID app?
Yes. VeriFLY was developed as a response to our clients’ needs to help travelers get back in the air and on the sea safely. Now, we’ve expanded VeriFLY’s capabilities to support the full spectrum of travel documents and allow our clients to embed the technology directly into their applications, making it easier and more comfortable for their customers to use.
Is VeriFLY just for airlines?
No. While the word “fly” in the name might lead you to believe that, it is both a nod to the travel partners we worked with when developing the technology, and speaks to the primary value of VeriFLY, which is that it makes everything move faster, helping your customers “fly” through their check-in and boarding processes. VeriFLY has, in fact, supported clients in the airline, cruise, and hospitality industries, and is capable of supporting any business that requires their customers to collect and verify documentation as a regular part of business activities.
Can VeriFLY support my documents?
Yes. The AI-technology behind VeriFLY can learn to validate any document that can be loaded electronically or captured via camera with just a small sample of those documents.
