Simple, Seamless Digital Customer Onboarding

Simple, Seamless Identity Proofing and Onboarding

 

Slow, cumbersome identity proofing drives away new customers and damages your brand. But IdentityX makes digital identity proofing a fast, safe, and seamless part of the onboarding process, so you'll get lower abandonment rates and happier customers while maintaining full security and compliance.  

Looking to onboard new customers more quickly and securely? In our new guide, we cover the top ways to eliminate pain points and make your process friction free. 

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Digital Onboarding – eKYC, Daon

START ONBOARDING NEW DIGITAL CUSTOMERS IN 7 DAYS

All-digital customer onboarding from Daon isn’t just faster and more convenient. It’s more secure, too. In fact, digital onboarding has been proven to reduce abandonment rates and operating costs while simultaneously preventing fraud and maximizing compliance. And we can get you up and running in a week or less.

The IdentityX® Difference

With nearly 20 years of experience in state-of-the-art biometrics and biometric liveness, no competing solution comes close to the advanced digital onboarding capabilities of IdentityX, including:

Digital Onboarding – eKYC
  • Third-party Identity Checks. Meet any level of trust by adding seamless, fully configurable connections to third-party identity verification tools (like Experian or Twilio).

  • Browser-Based Onboarding. Ditch the friction of downloading in favor of a fully browser-based onboarding process. Or deliver seamless cross-channel journeys from browser to app.

  • Biometric Watchlists. Stop repeat fraudsters and synthetic IDs by using facial watchlists to spot known or suspected criminals and recently used biometric credentials.

  • NFC for Government Issued ID Docs. The most secure mechanism available for face matching is fully automated, highly convenient, and virtually tamper-proof.

  • Total Visibility and Auditing. Other biometric onboarding platforms are a black box. IdentityX lets you control quality and investigate applications and decisions inside our state-of-the-art human review console, with all pertinent information at your fingertips.

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Onboard and Onward

Most onboarding systems waste the personal information they collect. But with IdentityX, customers can reuse the information captured during onboarding to authenticate immediately, in any channel. It's faster and easier for your customer—and more secure for you. 

Digital Onboarding – eKYC, Steps

WHAT ARE THE KEY BENEFITS OF IDENTITYX DIGITAL ONBOARDING?

Reduces customer friction

  • Easier enrollment lowers abandonment

Prevents fraud

  • Smart fraud detection with anti-spoofing, biometric watchlist and trusted source matching

Reduces cost and increases efficiency

  • Less manual input and verification with no chasing or storage of physical documentation

Speeds up time to revenue

  • Fast capture, slick user guidance and automated processing for quicker activation of the customer

WHAT DOES IDENTITYX DIGITAL ONBOARDING and eKYC ALLOW YOU TO DO?

  • Account opening in a mobile app or web browser
  • Reduce the need for data entry on mobile devices
  • Reduce identity fraud risk by checking selfie against document image
  • Face matching against a watchlist of known or suspected fraudsters
  • Reduce identity fraud risk further by checking selfie against a trusted document image source
  • Issue a strong authentication credential to the customer during the onboarding process

WHAT DOES IDENTITYX DIGITAL ONBOARDING PROVIDE?

  • Quick capture of identity documents
  • Optical Character Recognition (OCR) of data to pre-fill forms or cross-reference with other data sources
  • Document security checks
  • Face biometric verification to ensure your customer is the document owner
  • Face “live capture”: comprehensive options to prevent impersonation
  • Ability to maintain and match against multiple face watchlists
  • All decisions and actions based on configurable rules
  • Solution is available on both Mobile (iOS and Android) and web
  • Integration with external data sources
    • AML/KYC Watchlists
    • Third Party Identity Proofing Services
  • On-premise option for complete control of customer data
  • As-a-service option for simplified deployment and maintenance
  • Tools for staff or service providers to review data captured from customers
  • Automated Decisioning with optional Human Review
 

Success Stories

Partnering for success with Polarify: Passwordless authentication and e-KYC for Japan.

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RealMe Now App: Enabling New Zealand citizens to establish their identity credentials digitally.

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