Daon Blog Team
[VIDEO DEMO] Passive Voice Authentication for the Contact Center

With passive voice biometrics, many of the lowest-risk transactions can be authorized without any customer friction whatsoever. In this scenario, the customer's voice registration is completed during a conversation with the live contact center agent. On the next call, the caller's voice is authenticated within a matter of seconds.



Learn more about we're bringing the delight, cost-efficiency, and security of online experiences to the contact center here or at info@daon.com