Daon Blog Team
[WHITE PAPER]: 4 Ways to Bring the Delight, Cost-Efficiency, and Security of Online Experiences to Your Contact Center

CC Blog

Statistics show that 61% of all fraud losses can be traced back to the contact center with an average loss of $1,653 per fraudulent call. Add to this mix the spiraling cost of human operators and a painfully slow customer experience based on passwords and secret questions – and it’s no wonder so many organizations are eager for a better alternative. In our latest guide, we’re sharing four strategies to bring the same delight, cost-efficiency and security of online experiences to your contact center. Check it out here