Authenticating customers can create a number of challenges for businesses, from poor user experience created by complicated processes, lost or forgotten passwords, or just not having a device when it is needed, to major security issues due to easily hackable or stolen credentials. And the challenges continue to multiply. With perpetual advances in technology, traditional authentication methods struggle to keep pace with the constant evolution in fraud. There must be a better way to give customers easy and secure access to accounts and services. There is. xAuth, on one of Daon’s proven identity platforms, provides industry-leading multi-factor authentication solutions while giving your business the most vital element for both optimizing the user experience and maximizing fraud prevention — control. With xAuth, you can build multi-factor authentication experiences that are customized to each of your user journeys, leveraging a full suite of authentication factors, including what you know, what you have, and who you are. Widely available and easy-to-use authentication factors, including passwordless technologies like FIDO passkeys and other familiar methods, some even invisible to the customer, can be paired to create the most secure, accessible, and low-friction experiences for day-to-day account access. Then, more robust factors, including Daon’s proprietary face and voice biometrics, can be employed during step-up authentication to help secure high-value transactions, account recovery, and more without requiring significant effort from your customers. Authenticating with XAuth is not only simple — it’s secure. Every biometric factor includes an extra layer of protection from Daon’s advanced presentation and injection attack detection algorithms, ensuring each individual customer, and only that customer, has access to their account —from anywhere. Daon’s authentication solutions are also fully cross-channel, which means customers can safely and easily access your services on the web, your mobile app, through your contact center, or even in person, all from a single account. Why choose an authentication solution that not only frustrates your customers but is incapable of addressing the ever-changing fraud landscape, when you can choose a solution that allows you to build simple, secure, full-access journeys that are tailored to your customers’ needs now and in the future? Choices matter. Choose Daon.
