Vega IT Partners with Daon to Deliver Seamless Biometric-Powered Customer Identity Journeys

Dublin, IRL – October 8, 2025– Vega IT, a leader in software development and systems integration, has announced a strategic partnership with Daon®, The Digital Identity Trust Company. The collaboration will bring together Vega IT’s expertise in designing innovative, people-centred digital experiences with Daon’s pioneering identity technology to deliver seamless, secure customer journeys across every digital touchpoint.

Building on a successful track record of joint projects, the partnership will enhance Vega IT’s Seamless Experience initiative, helping organisations reimagine how customers interact, authenticate, and move between services. By combining intuitive design with advanced biometric assurance, the partnership aims to remove friction from everyday interactions while maintaining the highest levels of trust and compliance.

“This partnership represents an exciting opportunity for our clients,” said Nikola Prelevic, Executive Partner, Vega IT UK. “Daon’s technology allows us to create experiences that truly flow, where customers can move easily between in-person and online interactions without disruption. It’s about making services feel effortless, so people can focus on getting on with what matters to them.”

Daon has been a pioneer in digital identity for more than two decades, trusted by leading organisations across sectors including banking, fintech, travel, healthcare, and government. Its technology underpins some of the most secure and user-friendly authentication journeys in the world, helping millions of people connect and transact safely every day. By integrating Daon’s next-generation identity assurance solutions with Vega IT’s experience in digital product development and customer journey design, the collaboration will enable organisations to streamline operations, reduce manual checks, and deliver identity journeys that are both secure and invisible to the user, resulting in greater customer confidence, improved satisfaction, and increased loyalty. The partnership aims to:

• Provide fluid experiences across both physical and digital touchpoints.
• Simplify operations by eliminating manual checks and repetitive authentication.
• Build lasting trust with solutions that are intuitive, discreet, and reliable.
• Increase satisfaction, engendering loyalty and ultimately increasing customer LTV.

“This partnership represents an exciting evolution in our approach to delivering customer-centric identity solutions,” commented Clive Bourke, President of EMEA & APAC, Daon. “By combining Daon’s authentication capabilities with Vega IT’s strength in designing unified customer journeys, we’re providing organizations with what their customers are increasingly demanding: experiences that feel effortless across every touchpoint, whether physical or digital, without compromising security or trust.”

Together, Vega IT and Daon are setting a new benchmark for biometric-powered digital experiences, where innovation, trust, and simplicity work hand in hand to create lasting value for businesses and their customers.