Daon

In Episode 13 in the Daon Podcast Series, John Duggan, Daon’s SVP SE Asia & ANZ, talks digital onboarding, including customer trends and demands across various market sectors and geographies, and COVID-19’s acceleration of digital services. 

To read our latest guide on managing the surge of new digital customers during COVID-19, click here. 

Check out more from our podcast series and hear about the latest trends and hot topics in identity. 

In Episode 2 of Daon’s new Thought Leaders Corner, we speak with Rana Bhattacharya, CTO of Atom bank, the UK’s first app-only bank and the first to use face and voice biometrics. The bank has also been named the UK’s most trusted bank by Trustpilot.

Rana has experience in large scale systems development and delivery success for major players in the finance sector. He has been a member of the Executive Committee at Atom since April 2017, responsible for IT, Change and Programme Management. Before joining Atom, Rana held roles such as Chief Architect at Nationwide Building Society and Senior Manager for Architecture and Delivery at Accenture.

Rana has been recognized by Computing as one of the top 250 IT Leaders in 2019.

In this episode, Rana gives us a preview of Atom’s new banking platform, shares some lessons learned, and explains how his bank is supporting employees, customers, and community members during COVID-19.

Check out more from our podcast series and hear about the latest trends and hot topics in identity.

Life has been altered by COVID-19, and the new normal is likely here to stay. In the realm of digital identity, though, the coronavirus hasn’t changed things so much as it has accelerated a wave of changes that were already underway. Organizations that were ahead of these trends are obviously better positioned today, but it’s not too late for anyone to rethink how they tackle digital identity challenges in the post-pandemic world. Conor White, Daon's President of the Americas and Cameron D'Ambrosi of One World Identity dive deeper into these challenges on the State of Identity podcast. Listen here.